drugstorecom inc Reports Record Gross Margins and
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drugstorecom inc Reports Record Gross Margins and Bottom Line Results for the Third Quarter of 2007

drugstorecom inc Reports Record Gross Margins and Bottom Line Results for the Third Quarter of 2007
Monday October 22, 2007 16:10:01

drugstore.com inc. Reports Record Gross Margins and Bottom Line Results for the Third Quarter of 2007

- Third Quarter Revenues Increase Year-over-Year to $107.3 Million and Net Loss Decreases to $0.02 per Share

- Company Expects to More Than Double Adjusted EBITDA in Fourth Quarter of 2007

BELLEVUE, Wash., Oct. 22 -- drugstore.com, inc. (NASDAQ:DSCM) , a leading online provider of health, beauty, vision, and pharmacy products, today announced its financial results for the third quarter ended September 30, 2007. The company reported quarterly net sales of $107.3 million and a net loss of $2.4 million, or $0.02 per share. The company achieved record performance across a number of key financial metrics: gross margins reached 23.2%, adjusted EBITDA was approximately $2.1 million and operating cash flow was $4.4 million. Adjusted EBITDA is a non-GAAP financial measure defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expense, adjusted to exclude the impact of stock-based compensation expense.

(Logo: http://www.newscom.com/cgi-bin/prnh/20070813/AQM043LOGO)

"In the seasonally challenging third quarter, we continued to grow our OTC business, reported strong gross margin improvement and record adjusted EBITDA," said Dawn Lepore, chief executive officer and chairman of the board of drugstore.com, inc. "OTC revenues increased by 20% year-over-year with a number of our key growth initiatives rolling out later in the quarter. Gross margins increased 170 basis points year-over-year leading to record adjusted EBITDA of $2.1 million, an improvement of over 57% from the same period in the prior year."

"Over the last six months we have focused on growing OTC revenues and improving operational efficiencies to set the stage for a break-out fourth quarter -- our strongest seasonal period. In the fourth quarter, we expect adjusted EBITDA to more than double sequentially and believe that this positive momentum will continue throughout 2008. Driving this improvement will be the continued growth of our OTC revenues and the success of our growth and profitability initiatives, many of which are already showing positive traction in the current quarter. For example, we have seen an uptick in drop ship sales with the roll-out of Halloween costumes, demonstrating that we can drive seasonal drop ship products. Additionally, almost 10% of OTC transactions in recent weeks have migrated to alternative payment options since the completion of our roll-out of Bill Me Later, Google Checkout and PayPal. Most importantly, the re-launch of our Beauty.com(TM) website with a more personalized, up-close shopping experience has led to a significant increase in traffic and orders. Based on this, we expect Beauty.com year-over-year growth of more than 50% in the fourth quarter," concluded Ms. Lepore.

GAAP net loss for the third quarter of 2007 was $2.4 million, or $0.02 per share, compared to a net loss of $2.6 million, or $0.03 per share, for the third quarter of 2006. The third quarter losses include $2.1 million and $1.8 million, in non-cash stock-based compensation expense for 2007 and 2006, respectively.

Outlook for Fourth Quarter 2007

For the fourth quarter of 2007, the company is targeting net sales in the range of $120.0 million to $125.0 million, net loss of $0.5 million to net income of $0.5 million, and adjusted EBITDA in the range of $4.2 million to $5.2 million.

  Financial and Operational Highlights for the Third Quarter of 2007
  (All comparisons are made to the third quarter of 2006)

  Key Financial Highlights:
  -- Gross margin increased 170 basis points to a record high of 23.2%.
  -- Total contribution margin dollars increased by over 18%.
  -- OTC revenues grew by approximately 20%.
  -- Total orders grew by 10% to 1.4 million, while contribution margin
     dollars per order grew to approximately $12.
  -- Cash, cash equivalents and marketable securities were $37.9 million at
     quarter end.
  -- Operating cash flow for the quarter was $4.4 million.

  Net Sales Summary:
  -- OTC net sales grew by 20% to $54.6 million.
  -- Vision net sales grew approximately 17% to $14.9 million.
  -- Local pick-up pharmacy net sales were up approximately 5% to $26.4
     million.
  -- Mail-order pharmacy net sales were down to $11.5 million, while
     contribution margins increased 320 basis points to 9.6%.
  -- Average net sales per order were $75.  Average net sales per order
     increased to $57 for OTC, grew over 10% to $101 for vision, and were
     $106 for local pick-up pharmacy and $151 for mail-order pharmacy.
  -- Net sales from repeat customers[1]  represented 82% of net sales.

  Key Customer Milestones:
  -- New customers grew 15% to 326,000 and we have now served approximately
     9.5 million customers since inception.
  -- The number of active customers [2] was 2.4 million.
  -- The average annual spend per active customer [2] was $180.


  1. Net sales from repeat customers exclude Weil-related CNS net sales and
     reflect only the activity of customers making purchases through the Web
     sites of drugstore.com and its subsidiaries.
  2. Active customer base reflects those customers who have purchased at
     least once within the last 12 months. Both the active customer base (a
     trailing 12-month number) and average annual spend per active customer
     exclude net sales and orders generated by the company's CNS fulfillment
     relationship with Weil, and reflect only the activity of customers
     making purchases through the Web sites of drugstore.com and its
     subsidiaries.

  Conference Call

Investors, analysts, and other interested parties are invited to join the drugstore.com, inc. quarterly conference call on Monday, October 22, 2007 at 5:00 p.m. ET (2:00 p.m. PT). To participate, callers should dial 800-218-8862 (international callers should dial 303-262-2141) five minutes beforehand. Investors may also listen to the conference call live at http://investor.drugstore.com/, by clicking on the "audio" hyperlink. A replay of the call will be available through Wednesday, October 24, 2007 at 800-405-2236 (enter pass code 11098778#) or internationally at 303-590-3000 (enter pass code 11098778#) beginning two hours after completion of the call.

Non-GAAP Measures

To supplement the consolidated financial statements presented in accordance with GAAP, drugstore.com, inc. uses the non-GAAP measure of adjusted EBITDA, defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expenses, adjusted to exclude the impact of stock-based compensation expense. This non-GAAP measure is provided to enhance the user's overall understanding of the company's current financial performance. Management believes that adjusted EBITDA, as defined, provides useful information to the company and to investors by excluding certain items that may not be indicative of the company's core operating results. In addition, because drugstore.com, inc. has historically provided adjusted EBITDA measures to investors, management believes that including adjusted EBITDA measures provides consistency in the company's financial reporting. However, adjusted EBITDA should not be considered in isolation, or as a substitute for, or as superior to, net income/loss, cash flows, or other consolidated loss or cash flow data prepared in accordance with GAAP, or as a measure of the company's profitability or liquidity. Although adjusted EBITDA is frequently used as a measure of operating performance, it is not necessarily comparable to other similarly titled captions of other companies due to differences in methods of calculation. Net income/loss is the closest financial measure prepared by the company in accordance with GAAP in terms of comparability to adjusted EBITDA. A reconciliation of adjusted EBITDA to net loss is included with the financial statements attached to this release.

About drugstore.com, inc.

drugstore.com, inc. (NASDAQ:DSCM) is a leading online provider of health, beauty, vision, and pharmacy products. Our portfolio of brands includes: drugstore.com(TM), Beauty.com(TM) and VisionDirect.com(TM). All are accessible from http://www.drugstore.com/ and provide a convenient, private, and informative shopping experience while offering a wide assortment of more than 25,000 products at competitive prices.

The drugstore.com pharmacy is certified by the National Association of Boards of Pharmacy (NABP) as a Verified Internet Pharmacy Practice Site (VIPPS) in compliance with federal and state laws and regulations in the United States.

The financial results contained in this press release are preliminary and unaudited. In addition, this press release contains forward-looking statements regarding future events or the future financial and operational performance of drugstore.com, inc. Words such as "target," "expect," "believe," "may," "will," "focus," "continue," "would," "should," and similar expressions, are intended to identify forward-looking statements. Forward-looking statements are based on current expectations, are not guarantees of future performance and involve assumptions, risks, and uncertainties. Actual performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such differences could include, among other things: effects of changes in the economy, changes in consumer spending, fluctuations in the stock market, changes affecting the Internet, online retailing and advertising, difficulties establishing our brand, and building a critical mass of customers, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, risks related to business combinations and strategic alliances, possible tax liabilities relating to the collection of sales tax, consumer trends, the level of competition, seasonality, the timing and success of expansion efforts, changes in senior management, risks related to systems interruptions, possible governmental regulation and the ability to manage a growing business. Additional information regarding factors that potentially could affect the business, financial condition and operating results of drugstore.com, inc. is included in the company's periodic filings with the SEC on Forms 10-K, 10-Q and 8-K. drugstore.com, inc. expressly disclaims any intent or obligation to update any forward-looking statement, except as otherwise specifically stated by it.

                           drugstore.com, inc.
                  Consolidated Statements of Operations
             (in thousands, except share and per share data)
                               (unaudited)

                        Three Months Ended           Nine Months Ended

                    September 30,   October 1,  September 30,     October 1,
                          2007           2006          2007          2006

  Net sales            $107,323       $100,634      $327,500      $307,179

  Costs and
   expenses: (1) (2)
    Cost of sales        82,431         79,012       252,810       240,846
    Fulfillment and
     order processing    10,571          9,979        32,201        30,395
    Marketing and sales   7,467          6,517        23,428        21,816
    Technology and
     content              4,680          4,046        13,870        11,991
    General and
     administrative       4,767          3,591        14,633        11,910
    Amortization of
     intangible assets      240            531           990         1,592
       Total costs and
        expenses        110,156        103,676       337,932       318,550


  Operating loss         (2,833)        (3,042)      (10,432)      (11,371)

  Interest income,
   net                      459            449         1,265         1,292

  Net loss              $(2,374)       $(2,593)      $(9,167)     $(10,079)

  Basic and diluted net
   loss per share        $(0.02)        $(0.03)       $(0.10)       $(0.11)

  Weighted average
   shares
   outstanding used
   to compute basic
   and diluted net
   loss per share    95,664,011     93,488,258    95,056,884    93,198,037


  (1) Set forth below are the amounts of stock-based compensation by
      operating function recorded in the Statements of Operations:

  Fulfillment and order
   processing              $185           $264          $646          $639
  Marketing and sales       292            244         1,078           825
  Technology and content    292            312           935           846
  General and
   administrative         1,378            940         4,455         2,706
                         $2,147         $1,760        $7,114        $5,016

  (2) Set forth below are the amounts of depreciation by operating function
      recorded in the Statements of Operations:

  Fulfillment and order
   processing              $440           $328        $1,360        $1,108
  Marketing and sales         1              -             3             1
  Technology and
   content                1,397          1,053         4,067         3,055
  General and
   administrative           103            113           313            36
                         $1,941         $1,494        $5,743        $4,500




  SUPPLEMENTAL INFORMATION: Gross Profit and Gross Margin Information:

                           Three Months Ended          Nine Months Ended
                        September 30,   October 1,  September 30, October 1,
  (In thousands,               2007       2006          2007         2006
   unless otherwise
   indicated)
  Net sales                 $107,323   $100,634      $327,500     $307,179
  Cost of sales               82,431     79,012       252,810      240,846
  Gross profit               $24,892    $21,622       $74,690      $66,333
  Gross margin                  23.2%      21.5%         22.8%        21.6%



  SUPPLEMENTAL INFORMATION:  Segment Information:

                          Three Months Ended           Nine Months Ended

                     September 30,    October 1,  September 30,   October 1,
                            2007          2006           2007         2006
  Net sales:
  Over-the-Counter (OTC) $54,623       $45,605       $168,412     $141,865
  Mail-order pharmacy     11,485        17,178         37,414       52,883
  Local pick-up pharmacy  26,364        25,150         79,476       74,692
  Vision                  14,851        12,701         42,198       37,739
                        $107,323      $100,634       $327,500     $307,179
  Cost of sales:
  Over-the-Counter (OTC) $38,630       $31,848       $119,091      $99,144
  Mail-order pharmacy      9,419        14,830         31,198       45,643
  Local pick-up pharmacy  23,098        22,402         70,266       66,711
  Vision                  11,284         9,932         32,255       29,348
                         $82,431       $79,012       $252,810     $240,846
  Gross profit:
  Over-the-Counter
   (OTC)                  15,993        13,757         49,321       42,721
  Mail-order pharmacy      2,066         2,348          6,216        7,240
  Local pick-up pharmacy   3,266         2,748          9,210        7,981
  Vision                   3,567         2,769          9,943        8,391
                         $24,892       $21,622        $74,690      $66,333
  Gross margin:
  Over-the-Counter (OTC)    29.3 %        30.2 %         29.3 %       30.1 %
  Mail-order
  pharmacy                  18.0 %        13.7 %         16.6 %       13.7 %
  Local pick-up
  pharmacy                  12.4 %        10.9 %         11.6 %       10.7 %
  Vision                    24.0 %        21.8 %         23.6 %       22.2 %
                            23.2 %        21.5 %         22.8 %       21.6 %
  Variable order costs:
  Over-the-Counter (OTC)  $5,232        $4,482        $15,780      $13,194
  Mail-order pharmacy        963         1,256          3,036        4,446
  Local pick-up pharmacy   1,084         1,034          3,273        3,064
  Vision                     737           608          2,035        1,917
                           8,016         7,380         24,124       22,621
  Contribution margin:
  Over-the-Counter (OTC) $10,761        $9,275        $33,541      $29,527
  Mail-order pharmacy      1,103         1,092          3,180        2,794
  Local pick-up pharmacy   2,182         1,714          5,937        4,917
  Vision                   2,830         2,161          7,908        6,474
                         $16,876       $14,242        $50,566      $43,712




  SUPPLEMENTAL INFORMATION: Reconciliation of Net Loss to Adjusted EBITDA
  (See Note 3 below):

                         Three Months Ended          Nine Months Ended

                      September 30,  October 1,  September 30,  October 1,
  (In thousands,            2007       2006           2007          2006
   unless otherwise
   indicated)

  Net loss                 $(2,374)   $(2,593)       $(9,167)     $(10,079)
  Amortization of
   intangible assets           240        531            990         1,592
  Amortization of non-
   cash marketing              572        572          1,717         1,717
  Stock-based compensation   2,147      1,760          7,114         5,016
  Depreciation               1,941      1,494          5,743         4,500
  Interest income, net        (459)      (449)        (1,265)       (1,292)
     Adjusted EBITDA        $2,067     $1,315         $5,132        $1,454

  NOTE 3: Supplemental information related to the company's adjusted EBITDA
          for the three and nine months ended September 30, 2007 and October
          1, 2006 is presented for informational purposes only and is not
          prepared in accordance with generally accepted accounting
          principles. Adjusted EBITDA is defined as earnings before taxes,
          depreciation, and amortization of intangible assets and non-cash
          marketing expense, adjusted to exclude the impact of stock-based
          compensation expense.


  SUPPLEMENTAL INFORMATION: Reconciliation of Forecasted Q4 2007 Net Loss
   Range to Forecasted Q4 2007 Adjusted EBITDA Range

  Range Calculated As:                    Three Months Ended
                                           December 30, 2007
  (In thousands, unless
   otherwise indicated)                Range High     Range Low

  Net income (loss)                         $500       $(500)
  Amortization of intangible assets          250         250
  Amortization of non- cash marketing        575         575
  Stock-based compensation                 2,100       2,100
  Depreciation                             2,250       2,250
  Interest income, net                      (475)       (475)
      Adjusted EBITDA                     $5,200      $4,200



                           drugstore.com, inc.
                       Consolidated Balance Sheets
                    (in thousands, except share data)


                                               September 30,   December 31,
                                                     2007           2006

                                                 (unaudited)      (audited)
  ASSETS
  Current assets:
    Cash and cash equivalents                        $9,962        $13,393
    Marketable securities                            27,966         27,246
    Accounts receivable, net of allowances           35,304         36,688
    Inventories                                      22,500         26,469
    Prepaid marketing expenses                        2,290          2,290
    Other current assets                              3,606          2,615
      Total current assets                          101,628        108,701

  Fixed assets, net                                  23,735         18,293
  Other intangible assets, net                        4,842          5,376
  Goodwill                                           32,202         32,202
  Prepaid marketing expenses and other                2,033          3,750
      Total assets                                 $164,440       $168,322

  LIABILITIES AND STOCKHOLDERS' EQUITY
  Current liabilities:
    Accounts payable                                $55,349        $57,507
    Accrued compensation                              3,993          4,841
    Accrued marketing expenses                        3,292          3,661
    Other current liabilities                         1,144          1,292
    Current portion of long-term debt                 2,695          3,949
      Total current liabilities                      66,473         71,250

  Long-term debt, less current portion                1,610          1,839
  Deferred income taxes                                 945            945
  Other long-term liabilities                         1,394          1,610

  Stockholders' equity:
    Common stock, $.0001 par value, stated
    at amounts paid in:
      Authorized shares - 250,000,000
      Issued and outstanding shares - 95,915,369
       and 94,335,027 as of September 30, 2007 and
       December 31, 2006, respectively              853,521        843,026
    Accumulated other comprehensive income (loss)         5             (7)
    Accumulated deficit                            (759,508)      (750,341)
      Total stockholders' equity                     94,018         92,678
      Total liabilities and stockholders' equity   $164,440       $168,322





                           drugstore.com, inc.
                  Consolidated Statements of Cash Flows
                              (in thousands)

                                   Three Months Ended    Nine Months Ended

                                    September  October  September  October
                                    30, 2007   1, 2006   30, 2007   1, 2006
                                                  (unaudited)
   Operating activities:
    Net loss                        $(2,374)  $(2,593)  $(9,167)  $(10,079)
    Adjustments to reconcile net
     loss to net cash provided by
     (used in) operating activities:
       Depreciation                   1,941     1,494     5,743      4,500
       Amortization of marketing and
        sales agreements                572       572     1,717      1,717
       Amortization of intangible
        assets                          240       531       990      1,592
       Stock-based compensation       2,147     1,760     7,114      5,016
       Other, net                        18        12        12         24
       Changes in:
        Accounts receivable             958     1,476     1,384     (1,296)
        Inventories                   2,929    (1,800)    3,969      1,512
        Prepaid marketing expenses
         and other                     (766)      124      (991)       488
        Accounts payable, accrued
         expenses and other
         liabilities                 (1,225)      336    (3,739)    (4,453)
       Net cash provided by (used
        in) operating activities      4,440     1,912     7,032       (979)

   Investing activities:
    Purchases of marketable
     securities                      (5,379)   (5,125)  (16,540)   (18,031)
    Sales and maturities of
     marketable securities            5,300     1,775    15,825     17,075
    Purchases of fixed assets        (5,653)   (1,981)  (10,783)    (5,544)
    Purchases of intangible assets     (456)        -      (456)         -
       Net cash used in investing
        activities                   (6,188)   (5,331)  (11,954)    (6,500)

   Financing activities:
    Proceeds from exercise of
     stock 1,448 options and
     employee stock purchase plan      1,448      780     3,381      1,397

    Borrowings on line of credit          -     1,000       300      1,000
    Principal payments on capital
     lease and term loan obligations   (795)     (781)   (2,190)    (1,717)
       Net cash provided by
        financing activities            653       999     1,491        680

        Net decrease in cash and
         cash equivalents            (1,095)   (2,420)   (3,431)    (6,799)
        Cash and cash equivalents,
         beginning of period         11,057    15,912    13,393     20,291
        Cash and cash equivalents,
         end of period                9,962    13,492     9,962     13,492





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