Virginia Beach Renews Contract for Ventyx Hosted CIS Solution
City of Virginia Beach Enjoys Freedom, Savings and Security of Ventyx Hosted Solution
ATLANTA, July 7 -- Ventyx(TM), the world's largest private software provider to the energy and utility industry, today announced that the City of Virginia Beach has renewed its current six-year Ventyx CIS Hosting agreement, giving the city online access to Ventyx's advanced customer information system (CIS) Customer Suite in a Web-hosted model.
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"Virginia Beach was our first Ventyx Hosted CIS customer, a testament to the faith the utility placed in our ability to deliver a stable and powerful hosted CIS solution fully supported by the company that designed and built it," said Ventyx Client Delivery Senior Director Sean Pickett. "Their extension of the original agreement shows their faith was not misplaced. It is a testament to the reliable service and return on investment that Ventyx Hosting has provided to Virginia Beach over the past five years -- and continues to provide. The Ventyx Hosting solution provides a high-level of customer satisfaction, consistently meeting or exceeding our service level agreement even in the demanding utilities and nuclear industries."
Virginia Beach chose the Ventyx solution as the hosted solution for its converging and migration of three separate billing systems into one CIS. To help control costs while facilitating a successful implementation of the new system, Virginia Beach employed the Ventyx Hosting solution to provide the necessary experience and expertise to effectively support the new solution. Through Ventyx Hosting, Virginia Beach has been kept current with hardware and empowered to use their internal resources to pursue other services and efficiencies for the city.
"The Ventyx Hosting solution is the foundation for meeting our strategic goals and in achieving operational excellence," said Bob Montague, City of Virginia Beach Public Utilities business manager. "Our focus at Virginia Beach is on maintaining our high levels of customer service and convenience. The Ventyx solution provides a flexible and stable CIS system and scaleable environment to meet and maintain our business and customer objectives."
The city's solution is managed by Ventyx Hosting at the Verizon Business Data Center in Konterra, Maryland. Verizon Business is the leading managed hosting provider for business on the Internet. Ventyx Hosting will continue to provide Virginia Beach with a secure, stable, high-performance managed hosting platform. And, Verizon Business will ensure the security of Virginia Beach's critical business data through their SmartCenters(SM) data centers and dedicated Systems Security Organization.
About Ventyx
Ventyx is a leading business solutions provider, delivering asset management, mobile workforce management, customer care, energy trading and risk management, energy operations, and energy analytics solutions to more than 900 energy, utility and communications customers, as well as to asset-intensive customers in selected commercial markets. With approximately 1,200 employees in more than 20 locations worldwide, Ventyx delivers best-of-breed business solutions that maximize operational and financial performance, backed by the Ventyxtry's deepest available Ventyxtry-specific domain expertise. For more information, visit our Website at www.ventyx.com.
Ventyx is a trademark of Ventyx Inc. Other company and product names may be trademarks of the respective companies with which they are associated.