Global Crossing Conferencing Customers 100 Percent Satisfied

FLORHAM PARK, N.J., July 21 -- Global Crossing (NASDAQ:GLBC) , a leading global IP solutions provider, today announced that in a recent independent survey, 100 percent of their customers said they were satisfied overall with Global Crossing's collaboration (conferencing) services. During the first half of 2008, usage of Global Crossing's Collaboration Services jumped 20 percent compared to the prior year.

KS&R, a global market research and consulting services firm retained by Global Crossing, conducted a survey with a broad cross-section of the company's collaboration customers during the first half of 2008. In addition to complete satisfaction, 96 percent of customers surveyed were "very satisfied" with Global Crossing's overall deployment of collaboration services to their end users, while 85 percent of customers said they were "very likely" to recommend Global Crossing to others. Global Crossing also received high marks for the ease-of-use of its products and its stellar account team support.

"The latest survey results reflect our commitment to providing a superior customer experience and high level of account support that differentiates us from our competitors," said Dan Wagner, executive vice president enterprise sales and collaboration services. "Now, especially as use of Global Crossing's collaboration services around the world continues to accelerate, our award-winning collaboration services take the element of geography out of the business equation and allow companies to improve productivity, while reducing their travel costs and carbon footprints."

According to Wainhouse Research, an independent market research firm, conferencing and collaboration products and services are resonating with both large and small companies.

"Collaboration services like Global Crossing's are helping companies cut long distance travel, implement telework programs, and interface with partners and customers in a more efficient and ecologically friendly way," said Marc Beattie, conferencing service provider practice manager and partner with Wainhouse Research.

Global Crossing offers enterprises worldwide a full suite of converged audio, video and Web-based IP collaboration services to maximize time, resources and productivity anytime, virtually anywhere. Global Crossing's audio conferencing services include Ready-Access, Global "800" Service, VoIP Ready-Access, Event Call, Event Express Call and Automated Event Call. Customers around the world are able to connect to Global Crossing's audio collaboration platform using a consistent worldwide dial plan. Web conferencing services include Ready-Access Web Meeting, Global Crossing eMeeting powered by WebEx and Global Crossing Live Meeting powered by Microsoft. The company's simple-to-use videoconferencing services include iVideoconferencing, IP Video, and Video Endpoint Management Service, supporting both ISDN and IP-based end points.

ABOUT GLOBAL CROSSING

Global Crossing (NASDAQ:GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects approximately 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.

Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first global communications provider with IPv6 natively deployed in both its private and public backbone networks.

Please visit www.globalcrossing.com or blogs.globalcrossing.com/ for more information about Global Crossing.

Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.

  CONTACT GLOBAL CROSSING:
  Press Contacts
  Tom Topalian
  + 1 973 937 0154
  Thomas.Topalian at globalcrossing.com

  Fernanda Marques
  Latin America
  + 55 11 3957 2042
  Fernanda.Marques at globalcrossing.com

  Analysts/Investors Contact
  Suzanne Lipton
  + 1 800 836 0342
  glbc at globalcrossing.com

  GEN/PR1