CXtec Launches New Cost-Saving RapidCare(TM) Next-Business-Day Advance Hardware Replacement Service
CXtec customers can save 50% or greater over traditional OEM maintenance programs
SYRACUSE, N.Y., July 21 -- CXtec , a global provider of new and certified pre-owned computer networking and telephony equipment, now offers RapidCare(TM), a next-business-day advance hardware replacement service that can save customers 50% or greater over traditional Original Equipment Manufacturer (OEM) maintenance programs. CXtec customers can visit www.cxtec.com/rapidcare or call 1-800-767-3282 to take advantage of this new service.
"We developed RapidCare to give our customers a hassle-free, cost-effective alternative to traditionally cumbersome and expensive OEM maintenance programs such as SMARTnet(TM)*. If the unforeseen happens, and a network outage occurs, our RapidCare customers have peace of mind knowing a fully tested, ready-to-deploy replacement product will arrive the next business day, guaranteed!," said Frank Kobuszewski Jr., Vice President of the Technology Solutions Group at CXtec. "With RapidCare, our customers have the freedom to choose a program that is individually developed to meet their specific cost requirements and network needs."
RapidCare covers all major brands, including Cisco , Nortel(TM), 3Com , HP and more, and offers substantial savings while lowering the total cost of ownership. This service enables customers to put their entire network on a maintenance program at a fraction of the typical costs for putting only the core of their network on a traditional OEM maintenance contract. RapidCare customers have direct access to manufacturer certified CXtec engineers for quick, accurate and responsive support in troubleshooting any network issues that may arise.
RapidCare utilizes the CXtec Technology at Your Pace philosophy, allowing customers to extend the life of their network and obtain maintenance on products that have been deemed "end-of-life" and are no longer supported by the manufacturer. Customers can choose when and how to upgrade their networks, and perform the upgrade on their schedules with absolutely minimal business interruption.
CXtec's premiere equal2new program makes it easy and affordable to keep spares on-site. However, when on-site sparing is not an option, RapidCare provides customers with an affordable solution to address their sparing and network uptime objectives. Free inbound and outbound shipping is just one more standard feature of RapidCare, eliminating any additional or surprise costs. By taking advantage of its centralized equipment depot, customer orders are expertly packed and quickly shipped from CXtec's 70,000 square foot ISO-certified and electrostatic discharge (ESD)-protected testing facility, arriving on-site immediately ready for installation,
CXtec has offered new and pre-owned networking, voice, cabling and data center technologies worldwide for over 30 years. 2009 marks the eighth consecutive year CXtec has been ranked in the VARBusiness list of North America's Top 500 Technology Integrators. CXtec helps customers reduce the cost of their networking infrastructure with offerings like equal2new data and voice hardware, and CABLExpress Cables. With a strong focus on asset recovery, CXtec offers customers the ability to quickly turn unwanted networking or voice equipment into cash or credit toward other CXtec or CABLExpress product offerings. Those offerings include: voice and data networking and testing equipment, data center technology (including trunking, jumpers, and customizable enclosures), computer cables and connectors, structured cabling systems, and storage components. CABLExpress recently launched its line of Fiber Trunks, Copper Trunks, H-Series Enclosures, and Skinny-Trunk(TM) products.
*SMARTnet(TM) is a trademark owned by Cisco