BROOKFIELD, Wis.--BUSINESS WIRE--Fiserv,
Inc. NASDAQ: FISV, the leading global provider of financial
services technology solutions, announced today that The Westpac Group,
headquartered in Sydney, Australia, has selected online consumer,
business banking and corporate services from Fiserv to power the bank’s
Online Transformation Program. With the digital transformation of
financial services well underway, Westpac will bring increasingly more
sophisticated online services and tools to its consumer and business
customers. A Fiserv client since 1990, Westpac has chosen Corillian®
Online and Voyager® banking solutions from Fiserv to serve
retail banking customers, small and medium-sized businesses, and
corporate customers across its unique brands Westpac RBB, St George and
Bank SA. The Westpac Group is the second largest bank in Australia by
market capitalization.
“Fiserv has provided a broad range of solutions to The Westpac Group for
nearly 20 years including account processing, fraud solutions and cheque
processing. We are looking forward to partnering with them in their
Online Transformation Program”
“The Westpac Group intends to provide online banking services that are
as unique as our customers,” said Bob McKinnon, Group Executive
Technology, The Westpac Group. “Today we serve more than two million
active online customers and expect this channel to continue to grow. To
meet these needs across all customers, we have found a visionary yet
proven financial application partner with the best-in-class platform.
Fiserv will be a strategic partner as we lay the foundation for the
future needs of our multi-branded online banking solution.”
The Westpac Group selected Fiserv based on its consistent product
leadership in the delivery of customer-centric internet banking
services, and its role driving the digital transformation of banking.
Fiserv will establish a technology Centre of Excellence in Sydney that
will house senior strategists and developers to enable continued growth
in the region, and to support the online initiative.
“The Westpac Group truly understands the importance of the online
channel as a primary element of their relationship with consumers,
business and corporate customers,” said Jeff Yabuki, President and Chief
Executive Officer, Fiserv. “The Westpac Group’s digital vision as a
leading global bank will place them squarely at the forefront of online
banking. We are combining our experience, expertise and leadership with
continued innovation, to ignite a global transformation of online
banking for The Westpac Group and financial institutions around the
world.”
Fiserv and The Westpac Group will collaborate to provide online services
through a customer-centric design which will enable customers to drive
their transactions through a multi-lingual, customizable user interface
and the ability to interface with multiple mobile devices.
Corillian Online features a user interface that combines relevant,
actionable information with personal financial management tools to make
management of day-to-day financial tasks easier for consumers. The
Voyager online business banking services chosen by The Westpac Group
employ the same combination of deep functionality and user-centric
design.
“Fiserv has provided a broad range of solutions to The Westpac Group for
nearly 20 years including account processing, fraud solutions and cheque
processing. We are looking forward to partnering with them in their
Online Transformation Program,” said Nick Wilde, Asia Pacific managing
director, Fiserv. “We provide financial institutions access to
best-of-breed solutions which keep pace with increasingly sophisticated
customer expectations.”
Corillian Online and the Voyager online banking platform are both built
on a Microsoft foundation. This simplifies the ongoing implementation of
new online banking functionalities and facilitates channel integration,
and was a factor in the selection of Fiserv technology by The Westpac
Group.
About The Westpac Group
The Westpac Group is Australia’s second largest bank by market
capitalization and employs 37,000 people in Australia, New Zealand and
the near Pacific region. It has global assets of approximately $A601
billion and maintains offices in key financial centres around the world
including London, New York, Hong Kong and Singapore.
About Fiserv
Fiserv, Inc. NASDAQ: FISV is the leading global provider of
information management and electronic commerce systems for the financial
services industry, driving innovation that transforms experiences for
financial institutions and their customers. Fiserv is ranked No. 1 on
the FinTech 100 survey of top technology partners to the financial
services industry. For more information, visit www.fiserv.com.
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