Average Productivity Cost of Spam and Savings of Anti-Spam Solutions   
for Average Firm with 5,000 Email Users  
  
                                                        With Anti-  
                                         Without Anti-       Spam  
                                         Spam Solution   Solution  
                                        --------------  -------------  
Email Users  
--------------------------------------   
Daily time spent by each user           10 minutes      5 minutes  
Average annual (cost)/savings to firm   ($4.1 million)  $783,000  
IT Staff  
Daily time spent by each user           43 minutes      19 minutes  
Average annual (cost)/savings to firm   ($85,800)       $13,000  
  
  
  
Note: Other costs and benefits unrelated to productivity are not  
      included here  
  
Source: IDC's The True Cost of SPAM and Value of Anti-SPAM Solutions  
        Study, 2004